Welcome to Butterfly Laundry! These Terms & Conditions (“Terms”) govern your use of our website https://butterflylaundry.com and our laundry services.
By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully.
1. Services Offered
Butterfly Laundry provides professional laundry services, including but not limited to:
Wash & Fold
Dry Cleaning
Pick-Up & Delivery
Commercial Laundry
Linen & Bedding Services
Uniform & Workwear Cleaning
Specialty Garment Care
We reserve the right to refuse service, cancel orders, or modify services at our discretion.
2. Orders and Payment
All services must be paid in full at the time of service or upon delivery unless otherwise agreed.
We accept major credit/debit cards and secure online payments.
Prices for our services are subject to change without notice but will always be communicated beforehand.
Cancellations must be made within [Insert Cancellation Window, e.g., 24 hours] to avoid potential fees.
3. Pick-Up and Delivery Policy
Customers must ensure that laundry is ready for collection at the scheduled pick-up time.
Delivery windows are approximate; Butterfly Laundry will do its best to meet estimated times.
If no one is available at the designated location, re-delivery may incur an additional charge.
4. Garment Care and Handling
We take utmost care to clean and handle garments professionally. However, Butterfly Laundry is not responsible for:
Pre-existing damage or stains that cannot be removed
Shrinkage, color loss, or alteration due to the manufacturer’s limitations or garment labeling inaccuracies
Specialty items are processed with special care, but customers assume risk for delicate or non-standard materials.
5. Lost or Damaged Items
Butterfly Laundry exercises great care in handling items, but in the rare event of loss or damage:
We will investigate promptly upon notification.
Compensation, if deemed necessary, will be limited to [Insert Compensation Policy, e.g., 10x the service fee] and will not exceed the fair market value of the item(s).
6. Customer Responsibilities
By using our services, you agree to:
Properly label and separate items needing special care.
Remove personal items from pockets (we are not responsible for items left in garments).
Provide accurate information regarding pick-up and delivery addresses.
7. Intellectual Property
All content on the Butterfly Laundry website, including text, images, logos, and branding, is owned by or licensed to Butterfly Laundry and protected under copyright and trademark laws.
You may not use, reproduce, or distribute any content without our written permission.
8. Limitation of Liability
Butterfly Laundry shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
Our maximum liability is strictly limited to the amount paid for the services rendered.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.
Your continued use of our services after any changes constitutes your acceptance of the revised Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
11. Contact Us
For any questions about these Terms & Conditions, please contact:
📍 Butterfly Laundry
🌐 https://butterflylaundry.com
📧 Email: [Insert Contact Email]
📞 Phone: [Insert Phone Number]
🦋 Thank you for choosing Butterfly Laundry — we appreciate your trust and loyalty!